Change One Little Word
Monday, December 6th, 2010
It pays to think before you speak.
You can hear and feel the difference between “I need you to pick up your socks” and “You are so #@!! lazy”.
One version is load and shoot and the other is artful diplomacy. The art of speaking so other people listen can be dependent on the change of just one little word.
It is amazing how the choice of a particular word can turn a receptive partner into a defensive, antagonized person. Read more »